Frequently Asked Questions
Here you will find answers to frequently asked questions about OuraniaArt, my products, and the ordering process. Please take a look. If your question is still not answered, don't hesitate to contact me directly. I am happy to help you.
Where are the products printed?
My products are printed in carefully selected printing houses to ensure the highest quality. I chose them based on sustainability criteria.
Are all the drawings painted by yourself?
Everything is hand-drawn and produced as sustainably as possible. I ship some items myself, while others are sent directly by the printing company I use.
Is shipping restricted to certain countries?
At the moment, shipping is only available to EU countries. However, if you’re from another country, please get in touch and I’ll do my best to find an affordable shipping option for you.
Can I return my purchase?
As I am a small, independent business run by a single person, I’m unfortunately unable to cover return shipping costs. Returns are possible, but the cost of return shipping must be covered by the buyer.
Do you have any further questions?
Contact me directly here or write to me on Instagram! I will do my best to help you.